Refund Policy

At Intravent Technologies, we are committed to delivering high-quality services. This refund policy outlines the terms under which refunds may be issued for our services and training programs. Each category of service may have specific terms as detailed below.

For custom software development projects, payments are tied to milestone deliverables as defined in the project agreement. Refunds for incomplete work are handled on a case-by-case basis depending on the stage of completion and reason for termination. Partial refunds may be applicable for milestones not yet started. Any refund will be calculated after deducting the value of completed and delivered work.

For PMP training programs, the following cancellation and refund terms apply:

• Cancellations made 14 or more days before the start date: full refund minus a 5% processing fee.
• Cancellations made 7–13 days before the start date: 50% refund of the total program fee.
• Cancellations made less than 7 days before the start date: no refund, but credit toward a future session may be offered at our discretion.
• If Intravent Technologies cancels a session, participants receive a full refund or may transfer to another session at no additional cost.

Due to the nature of digital products, all sales of digital downloads, templates, and software licenses are final and non-refundable unless the product is found to be defective. If you experience a technical issue with a digital product, please contact us and we will work to resolve the issue promptly.

To request a refund, please contact us at billing@intravent.com with your order details and reason for the request. We will review and respond within 5–7 business days. Approved refunds will be processed within 10 business days and credited to the original payment method.

Refund requests outside the stated periods may be considered in exceptional circumstances at the sole discretion of Intravent Technologies. All refund decisions are final and non-negotiable.